Frequently Asked Questions
Our Process:
Our process is fully automated through email and our software.
- Projects are initiated by submitting a Request for Service through a form on our webiste.
- A proposal is returned to the Client
- When the Client accepts the proposal, a non-refundable retainer is collected to begin the project.
- The balance is collected on the day of the shoot, before the shoot begins.
- Once the images are processed, they are placed in an on-line gallery for art selection and download.
Payments:
- Payments are handled by client credit card through our software system. We never see your information, it’s all handled directly through Citibank.
- We do invoicing with established contracts.
- We also do Venmo, Zelle, and Cash App if necessary.
